N.Y. General Business Law Section 399-F
Laundromat refund procedures

1.

“Self service laundromats” or “coin operated laundries” shall mean and include all laundromats and any apartment building with two or more washing machines or clothes dryers.

2.

All self service laundromats, except those staffed by a full-time attendant, shall be required to post two signs with dimensions no less than twelve inches by eighteen inches. One sign shall list the owner’s name and address, and the second sign shall give the price for the use of the washer and dryer, the cycle time per unit of payment, and the method of refund if the coins are lost in the machines, including a telephone number or address to contact for refund. Information for the method of refund shall read as follows: “ If coins are lost in the coin receptacle of the washer or dryer, contact (insert the name and address or telephone number of a person designated by the owner of the self service laundromat to contact for refund).” 3. All signs shall be prominently displayed in a clearly visible area of the self service laundromat.

4.

Any individual, firm, partnership, corporation, association, company or organization which owns and/or operates such business and knowingly fails to comply with the requirements of this section shall be assessed a civil penalty not to exceed fifty dollars for the first violation, one hundred dollars for a second violation and two hundred fifty dollars for any subsequent violation. Each day such offense shall continue shall constitute a separate additional violation. It shall be a defense to the imposition of any such civil penalty if the owner or operator posted a sign as required by this section and such sign was removed or defaced by vandals, provided the owner or operator subsequently complies with the requirements of this section.

5.

This section shall not annul, alter, affect or exempt any person, firm, partnership, corporation, association, company or organization subject to the provisions of this section from complying with the laws, ordinances, rules or regulations of any locality, relating to the posting of laundromat refund procedures, except to the extent that these laws, ordinances, rules or regulations are inconsistent with any provision of this section, but no such local law, ordinance, rule or regulation shall be considered inconsistent, if it affords greater protection to the consumer.

Source: Section 399-F — Laundromat refund procedures, https://www.­nysenate.­gov/legislation/laws/GBS/399-F (updated Sep. 22, 2014; accessed Oct. 26, 2024).

390
Substitution of spurious oils for internal combustion engines 390‑A
Optical discs 390‑B
Anti-phishing act of 2006 390‑BB
Cramming prohibited 390‑C
Prohibit persons under eighteen years of age in certain facilities 390‑C*2
Posting of warnings by commercial entities offering internet access to the public 390‑D
Information concerning services for human trafficking victims in facilities at truck stops 390‑E
Unauthorized installation of certain security devices prohibited 390‑E*2
Skimming awareness notice 391
Marking retreaded, recapped or recut tires 391‑A
Unlawful acts relating to liquid fuels, lubricating oils and similar products 391‑B
Prohibit any sale of dangerous clothing articles 391‑C
Sale of bicycles 391‑CC
Sale of micromobility devices, bicycles with electric assist and limited use motorcycles powered by lithium-ion batteries, and lithium-io... 391‑CC*2
Sale of bicycles with electric assist and micromobility devices 391‑D
Sale of matchbooks 391‑E
Promotion of camps by certain organizations 391‑F
Promotion of private schools by certain organizations 391‑G
Rental of motor vehicles 391‑H
Lubricating oils 391‑I
Sale of urea-formaldehyde foam insulation 391‑J
Sale of fire extinguishers 391‑JJ
Sale of electric space heaters 391‑K
Automatic garage door opening systems 391‑L
Personal emergency response service agreements 391‑L*2
Rental of motor vehicles 391‑M
Manufacture and sale of in-line skates 391‑N
Sale of reptiles 391‑OO
Sale of over-the-counter diet pills and dietary supplements for weight loss or muscle building 391‑P
Prohibit the rental of clothing articles previously worn 391‑Q
Rebates 391‑S
Sale and distribution of novelty lighters prohibited 391‑T
Sale of small animals 391‑U
Pricing goods and services on the basis of gender prohibited 391‑U*2
Restrictions on the sale and use of firefighting equipment containing PFAS chemicals 391‑V
Third-party food delivery agreements 392
Second-hand watches 392‑A
Sale of new computers 392‑B
False labels and misrepresentations 392‑C
Obliteration of marks of origin 392‑D
Using false marks as to manufacture 392‑E
Using false statements or altering mileage registering devices 392‑F
Taximeters 392‑G
Sale of ultraviolet radiation devices 392‑H
Trash receptacles 392‑I
Prices reduced to reflect change in sales tax computation 392‑J
Sales of sparkling devices 393
Lime 393‑A
Non fire rated wood paneling 393‑B
Written solicitation 393‑C
Sale of required labor postings 393‑D
Sale of certified copies of property deeds 393‑E
Sale of abandoned property location services 393‑F
Voluntary third-party notification 394
Lost or destroyed certificate of stock 394‑A
Proof of lost negotiable paper 394‑B
Limitations on certain contracts for instruction or use of physical or social training facilities 394‑C
Limitations on certain contracts involving social referral services 394‑CC
Internet dating safety 394‑CCC
Social media networks 394‑D
Privity of contract between franchise seller and customer or patron of dealer 394‑E
Report on request for abortional services 394‑F
Warrants for reproductive health related electronic data 395
Required disclosure of prior use 395‑A
Maintenance agreements
Green check means up to date. Up to date

Accessed:
Oct. 26, 2024

Last modified:
Sep. 22, 2014

§ 399-F’s source at nysenate​.gov

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