N.Y. General Business Law Section 396-Q
New motor vehicles

  • sales and leases

1.

Whenever a consumer agrees to purchase or lease a new motor vehicle, as defined in Vehicle & Traffic Law § 125 (Motor vehicles)section one hundred twenty-five of the vehicle and traffic law and excluding class A, B and C limited use motorcycles as defined in Vehicle & Traffic Law § 121-B (Limited use motorcycle)section one hundred twenty-one-b of the vehicle and traffic law, from a dealer and signs a contract supplied by such dealer, the dealer or an employee of the dealer shall also sign the contract. For purposes of contract formation, such signature shall be presumed to be an authorized signature.

2.

If a trade-in allowance is agreed upon between a consumer and a dealer, such allowance must be contained in writing within the contract. If a consumer signs a contract supplied by a dealer for the purchase or lease of a motor vehicle and the contract contains a trade-in allowance, such allowance shall not be reduced upon delivery of the trade-in vehicle; provided that the value of the trade-in vehicle is not materially diminished as a result of physical damage, alteration or deterioration in mechanical condition other than normal wear and tear.

3.

If an interest rate on the financing of the sale of a car is offered to the consumer by the dealer, at the time a deposit is made or a bona fide customer order is executed, that interest rate shall be guaranteed by the dealer as of the date of the deposit or order, if the financing of the sale is to be provided by the dealer. If an interest rate on the financing of the sale of a car is offered to the consumer by a manufacturer, through a dealer, at the time a deposit is made or a bona fide customer order is executed, that interest rate shall be guaranteed by the manufacturer as of the date of the deposit or order, if the financing of the sale is to be provided by the manufacturer. If an interest rate on the financing of the sale of a car is offered to the consumer by a financing agency as defined by subdivision nine of Personal Property Law § 301 (Definitions)section three hundred one of the personal property law, through a dealer, at the time a deposit is made or a bona fide customer order is executed, that interest rate shall be guaranteed by such financing agency as of the date of the deposit or order, if the financing of the sale is to be provided by such financing agency.

4.

If at the time a new motor vehicle is delivered by a dealer to the consumer, such motor vehicle is not equipped with the specific options or equipment ordered by the consumer as stipulated in the purchase contract, the dealer shall offer to reduce the price stated in the contract by the dollar amount of the equipment that has not been provided. No dealer shall be entitled to receive or collect payment for any ordered merchandise, accessories or equipment which in fact was not provided at the time of delivery of the vehicle unless the consumer indicates a willingness in writing to wait for a stated period of time for the option or equipment to become available or be installed. Nothing in this subdivision shall in any way limit the rights or remedies which are otherwise available to a consumer under any other provision of law, including, but not limited to, the right to refuse to accept delivery of a vehicle not equipped as stipulated in the purchase contract.

5.

Any dealer or employee of a dealer who violates any of the provisions of this section shall be guilty of an offense and subject to a fine not to exceed fifty dollars. In addition, any individual injured by reason of a violation of subdivision three of this section, may bring an action to recover actual damages and reasonable attorney’s fees and costs.

Source: Section 396-Q — New motor vehicles; sales and leases, https://www.­nysenate.­gov/legislation/laws/GBS/396-Q (updated Sep. 22, 2014; accessed Oct. 26, 2024).

390
Substitution of spurious oils for internal combustion engines
390‑A
Optical discs
390‑B
Anti-phishing act of 2006
390‑BB
Cramming prohibited
390‑C
Prohibit persons under eighteen years of age in certain facilities
390‑C*2
Posting of warnings by commercial entities offering internet access to the public
390‑D
Information concerning services for human trafficking victims in facilities at truck stops
390‑E
Unauthorized installation of certain security devices prohibited
390‑E*2
Skimming awareness notice
391
Marking retreaded, recapped or recut tires
391‑A
Unlawful acts relating to liquid fuels, lubricating oils and similar products
391‑B
Prohibit any sale of dangerous clothing articles
391‑C
Sale of bicycles
391‑CC
Sale of micromobility devices, bicycles with electric assist and limited use motorcycles powered by lithium-ion batteries, and lithium-io...
391‑CC*2
Sale of bicycles with electric assist and micromobility devices
391‑D
Sale of matchbooks
391‑E
Promotion of camps by certain organizations
391‑F
Promotion of private schools by certain organizations
391‑G
Rental of motor vehicles
391‑H
Lubricating oils
391‑I
Sale of urea-formaldehyde foam insulation
391‑J
Sale of fire extinguishers
391‑JJ
Sale of electric space heaters
391‑K
Automatic garage door opening systems
391‑L
Personal emergency response service agreements
391‑L*2
Rental of motor vehicles
391‑M
Manufacture and sale of in-line skates
391‑N
Sale of reptiles
391‑OO
Sale of over-the-counter diet pills and dietary supplements for weight loss or muscle building
391‑P
Prohibit the rental of clothing articles previously worn
391‑Q
Rebates
391‑S
Sale and distribution of novelty lighters prohibited
391‑T
Sale of small animals
391‑U
Pricing goods and services on the basis of gender prohibited
391‑U*2
Restrictions on the sale and use of firefighting equipment containing PFAS chemicals
391‑V
Third-party food delivery agreements
392
Second-hand watches
392‑A
Sale of new computers
392‑B
False labels and misrepresentations
392‑C
Obliteration of marks of origin
392‑D
Using false marks as to manufacture
392‑E
Using false statements or altering mileage registering devices
392‑F
Taximeters
392‑G
Sale of ultraviolet radiation devices
392‑H
Trash receptacles
392‑I
Prices reduced to reflect change in sales tax computation
392‑J
Sales of sparkling devices
393
Lime
393‑A
Non fire rated wood paneling
393‑B
Written solicitation
393‑C
Sale of required labor postings
393‑D
Sale of certified copies of property deeds
393‑E
Sale of abandoned property location services
393‑F
Voluntary third-party notification
394
Lost or destroyed certificate of stock
394‑A
Proof of lost negotiable paper
394‑B
Limitations on certain contracts for instruction or use of physical or social training facilities
394‑C
Limitations on certain contracts involving social referral services
394‑CC
Internet dating safety
394‑CCC
Social media networks
394‑D
Privity of contract between franchise seller and customer or patron of dealer
394‑E
Report on request for abortional services
394‑F
Warrants for reproductive health related electronic data
395
Required disclosure of prior use
395‑A
Maintenance agreements

Accessed:
Oct. 26, 2024

Last modified:
Sep. 22, 2014

§ 396-Q’s source at nysenate​.gov

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