N.Y. Public Health Law Section 2803-C
Rights of patients in certain medical facilities


1.

The principles enunciated in subdivision three hereof are declared to be the public policy of the state and a copy of such statement of rights and responsibilities shall be posted conspicuously in a public place in each facility covered hereunder.

2.

The commissioner shall require that every nursing home and facility providing health related service, as defined in subdivision two and paragraph (b) of subdivision four of § 2801 (Definitions)section twenty-eight hundred one of this article, shall adopt and make public a statement of the rights and responsibilities of the patients who are receiving care in such facilities, and shall treat such patients in accordance with the provisions of such statement.

3.

Said statement of rights and responsibilities shall include, but not be limited to the following:

a.

Every patient’s civil and religious liberties, including the right to independent personal decisions and knowledge of available choices, shall not be infringed and the facility shall encourage and assist in the fullest possible exercise of these rights.

b.

Every patient shall have the right to have private communications and consultations with his or her physician, attorney, and any other person.

c.

Every patient shall have the right to present grievances on behalf of himself or herself or others, to the facility’s staff or administrator, to governmental officials, or to any other person without fear of reprisal, and to join with other patients or individuals within or outside of the facility to work for improvements in patient care.

d.

Every patient shall have the right to manage his or her own financial affairs, or to have at least a quarterly accounting of any personal financial transactions undertaken in his or her behalf by the facility during any period of time the patient has delegated such responsibilities to the facility.

e.

Every patient shall have the right to receive adequate and appropriate medical care, to be fully informed of his or her medical condition and proposed treatment unless medically contraindicated, and to refuse medication and treatment after being fully informed of and understanding the consequences of such actions.

f.

Every patient shall have the right to have privacy in treatment and in caring for personal needs, confidentiality in the treatment of personal and medical records, and security in storing personal possessions.

g.

Every patient shall have the right to receive courteous, fair, and respectful care and treatment and a written statement of the services provided by the facility, including those required to be offered on an as-needed basis.

h.

Every patient shall be free from mental and physical abuse and from physical and chemical restraints, except those restraints authorized in writing by a physician for a specified and limited period of time or as are necessitated by an emergency in which case the restraint may only be applied by a qualified licensed nurse who shall set forth in writing the circumstances requiring the use of restraint and in the case of use of a chemical restraint a physician shall be consulted within twenty-four hours.

i.

A statement of the facility’s regulations and an explanation of the patient’s responsibility to obey all reasonable regulations of the facility and to respect the personal rights and private property of the other patients.

j.

A statement that should the patient be adjudicated incompetent and not be restored to legal capacity, or if a conservator should be appointed for the patient, the above rights and responsibilities shall be exercised by the appointed committee or conservator in a representative capacity.

k.

Every patient shall have the right to receive upon request kosher food or food products prepared in accordance with sections two hundred one-a, two hundred one-b and two hundred one-c of the agriculture and markets law. k-1. Every patient shall have the right to receive upon request halal food or food products prepared in accordance with sections two hundred one-e, two hundred one-f and two hundred one-g of the agriculture and markets law.

l.

Pursuant to regulations promulgated by the commissioner, no facility or individual and no general hospital providing medical care to persons having been admitted from such facilities or from adult care facilities covered by the provisions of Social Services Law § 461-B (Provisions related to establishment of adult care facilities)section four hundred sixty-one-b of the social services law, or to applicants for readmission to such facilities or to adult care facilities covered by the provisions of Social Services Law § 461-B (Provisions related to establishment of adult care facilities)section four hundred sixty-one-b of the social services law, shall restrict or prohibit the access to the facility or general hospital nor interfere with the performance of the official duties, including confidential visits with residents, of duly designated persons participating in the long term care ombudsman program as provided for in Elder Law § 218 (Long-term care ombudsman)section two hundred eighteen of the elder law.

m.

Pursuant to regulations promulgated by the commissioner in consultation with the director of the office for the aging, no facility shall restrict or prohibit access by records access ombudsmen specially designated under section five hundred forty-four of the executive law to the medical or personal records of any patient or resident if such patient or resident, or, where appropriate, committee for an incompetent, has given express written consent to such disclosure; provided, however, that (i) in the case of medical records, disclosure may be exclusive of the personal notes of the physician as defined in such regulations and (ii) access may be limited to such times as may be specified in such regulations. Such records shall be made available by a member or members of the facility’s staff who shall be designated by the facility to provide access to and, where necessary, interpretation of such records to such records access ombudsman, who shall have the right to photocopy such records. The facility may charge a reasonable fee for photocopying pursuant to such regulations. Disclosure to a records access ombudsman of records of any patient or resident pursuant to the written consent of such patient or resident shall not give rise to any claim against the facility, its staff, or the patient’s or resident’s physician based solely on the fact of such disclosure pursuant to such written consent. Nothing in this paragraph shall be construed to limit or abridge any right of access to records, including financial records, otherwise available to ombudsmen, patients or residents, or any other person.

n.

Pursuant to regulations promulgated by the commissioner in consultation with the director of the office for the aging, no facility or individual shall retaliate or take reprisals against any resident, employee, or other person for having filed a complaint with, or having provided information to, any long term care patient ombudsman functioning in accordance with section five hundred forty-four or five hundred forty-five of the executive law, nor shall any facility or individual interfere with the official duties of any such ombudsman. Such regulations shall provide for appropriate sanctions with respect to such retaliation, reprisals, or interference.

(o)

Every patient shall have the right to authorize those family members and other adults who will be given priority to visit consistent with the patient’s or resident’s ability to receive visitors.

p.

A statement informing the patient of his or her right to make organ, tissue or whole body donations, and the means by which the patient may make such a donation. The commissioner shall promulgate any rules and regulations necessary to implement the provisions of this paragraph.

q.

A statement indicating the policy of the facility regarding the granting of physician privileges to residents.

r.

Every patient shall have the right to remain in care unless the patient is appropriately discharged or transferred in accordance with § 2803-Z (Transfer, discharge and voluntary discharge requirements for residential health care facilities)section two thousand eight hundred three-z of this article and a residential health care facility shall not attempt to compel or retaliate against an individual that chooses to remain in care.

4.

Each facility shall give a copy of the statement to each patient at or prior to the time of admission to the facility, or to the appointed personal representative at the time of appointment and to each member of the facility’s staff.

5.

Each facility shall prepare a written plan and provide appropriate staff training to implement each patient’s right included in the statement.

6.

The department shall translate and make available to all facilities the statement in the ten most common non-English languages spoken by individuals with limited-English proficiency in New York state as based on the most recent United States census. Each facility shall post and make available copies of said statement for residents under subdivisions one, two, and four of this section.

Source: Section 2803-C — Rights of patients in certain medical facilities, https://www.­nysenate.­gov/legislation/laws/PBH/2803-C (updated Apr. 29, 2022; accessed Apr. 13, 2024).

2800
Declaration of policy and statement of purpose
2801
Definitions
2801–A
Establishment or incorporation of hospitals
2801–B
Improper practices in hospital staff appointments and extension of professional privileges prohibited
2801–C
Injunctions
2801–D
Private actions by patients of residential health care facilities
2801–E
Voluntary residential health care facility rightsizing demonstration program
2801–F
Residential health care facility quality incentive payment program
2801–G
Community forum on hospital closure
2801–H
Personal caregiving and compassionate caregiving visitors to nursing home residents during declared local or state health emergencies
2802
Approval of construction
2802–A
Transitional care unit demonstration program
2802–B
Health equity impact assessments
2803
Commissioner and council
2803–A
Authority to contract
2803–AA
Sickle cell disease information distribution
2803–AA*2
Nursing home infection control competency audit
2803–B
Uniform reports and accounting systems for hospital costs
2803–C
Rights of patients in certain medical facilities
2803–C–1
Rights of patients in certain medical facilities
2803–C–2
Lesbian, gay, bisexual and transgender, and people living with HIV long-term care facility residents’ bill of rights
2803–D
Reporting abuses of persons receiving care or services in residential health care facilities
2803–E
Residential health care facilities
2803–E*2
Reporting incidents of possible professional misconduct
2803–F
Respite projects
2803–G
Board of visitors in county owned residential health care facility
2803–H
Health related facility
2803–I
General hospital inpatient discharge review program
2803–J
Information for maternity patients
2803–J*2
Nursing home nurse aide registry
2803–K
In-patient nasogastric feeding procedures
2803–L
Community service plans
2803–M
Discharge of hospital patients to adult homes
2803–N
Hospital care for maternity patients
2803–O
Hospital care for mastectomy, lumpectomy, and lymph node dissection patients
2803–O–1
Required protocols for fetal demise
2803–P
Disclosure of information concerning family violence
2803–Q
Family councils in residential health care facilities
2803–R
Dissemination of information about the abandoned infant protection act
2803–S
Access to product recall information
2803–T
Preadmission information
2803–U
Hospital substance use disorder policies and procedures
2803–V
Lymphedema information distribution
2803–V*2
Standing orders for newborn care in a hospital
2803–W
Independent quality monitors for residential health care facilities
2803–W*2
Disclosure of information concerning pregnancy complications
2803–X
Requirements related to nursing homes and related assets and operations
2803–Y
Provision of residency agreement
2803–Z
Transfer, discharge and voluntary discharge requirements for residential health care facilities
2803–Z*2
Antimicrobial resistance prevention and education
2804
Units for hospital and health-related affairs
2804–A
State task force on clinical practice guidelines and medical technology assessment
2805
Approval of hospitals
2805–A
Disclosure of financial transactions
2805–B
Admission of patients and emergency treatment of nonadmitted patients
2805–C
Every private proprietary nursing home having a capacity of eighty patients or more may have a licensed medical doctor in attendance, upo...
2805–D
Limitation of medical, dental or podiatric malpractice action based on lack of informed consent
2805–E
Reports of residential health care facilities
2805–F
Money deposited or advanced for admittance to nursing homes
2805–G
Maintenance of records
2805–H
Immunizations
2805–I
Treatment of sexual offense victims and maintenance of evidence in a sexual offense
2805–J
Medical, dental and podiatric malpractice prevention program
2805–K
Investigations prior to granting or renewing privileges
2805–L
Adverse event reporting
2805–M
Confidentiality
2805–N
Child abuse prevention
2805–O
Identification of veterans and their spouses by nursing homes, residential health care facilities, and adult care facilities
2805–P
Emergency treatment of rape survivors
2805–Q
Hospital visitation by domestic partner
2805–R
Patients unable to verbally communicate
2805–S
Circulating nurse required
2805–T
Clinical staffing committees and disclosure of nursing quality indicators
2805–U
Credentialing and privileging of health care practitioners providing telemedicine services
2805–V
Observation services
2805–W
Patient notice of observation services
2805–X
Hospital-home care-physician collaboration program
2805–Y
Identification and assessment of human trafficking victims
2805–Z
Hospital domestic violence policies and procedures
2806
Hospital operating certificates
2806–A
Temporary operator
2806–B
Residential health care facilities
2807
Hospital reimbursement provisions
2807–A
General hospital nineteen hundred eighty-six and nineteen hundred eighty-seven inpatient rates and charges
2807–AA
Nurse loan repayment program
2807–B
Outstanding payments and reports due under subdivision eighteen of section twenty-eight hundred seven-c, sections twenty-eight hundred se...
2807–C
General hospital inpatient reimbursement for annual rate periods beginning on or after January first, nineteen hundred eighty-eight
2807–D
Hospital assessments
2807–D–1
Hospital quality contributions
2807–DD
Temporary nursing home stability contributions
2807–E
Uniform bills
2807–F
Health maintenance organization payment factor
2807–I
Service and quality improvement grants
2807–J
Patient services payments
2807–K
General hospital indigent care pool
2807–L
Health care initiatives pool distributions
2807–M
Distribution of the professional education pools
2807–N
Palliative care education and training
2807–O
Early intervention services pool
2807–P
Comprehensive diagnostic and treatment centers indigent care program
2807–R
Funding for expansion of cancer services
2807–S
Professional education pool funding
2807–T
Assessments on covered lives
2807–U
Transfers for tax credits
2807–V
Tobacco control and insurance initiatives pool distributions
2807–W
High need indigent care adjustment pool
2807–X
Grants for long term care demonstration projects
2807–Y
Pool administration
2807–Z
Review of eligible federally qualified health center capital projects
2808
Residential health care facilities
2808–A
Liability of certain persons
2808–B
Certification of financial statements and financial information
2808–C
Reimbursement of general hospital inpatient services
2808–D
Nursing home quality improvement demonstration program
2808–E
Residential health care for children with medical fragility in transition to young adults and young adults with medical fragility demonst...
2808–E*2
Nursing home ratings
2809
Residential health care facilities
2810
Residential health care facilities
2811
Discounts and splitting fees with medical referral services
2812
Construction
2813
Separability
2814
Health networks, global budgeting, and health care demonstrations
2815
Health facility restructuring program
2815–A
Community health care revolving capital fund
2816
Statewide planning and research cooperative system
2816–A
Cardiac services information
2817
Community health centers capital program
2818
Health care efficiency and affordability law of New Yorkers (HEAL NY) capital grant program
2819
Hospital acquired infection reporting
2820
Home based primary care for the elderly demonstration project
2821
State electronic health records (EHR) loan program
2822
Residential care off-site facility demonstration project
2823
Supportive housing development program
2824
Central service technicians
2824*2
Surgical technology and surgical technologists
2825
Capital restructuring financing program
2825–A
Health care facility transformation program: Kings county project
2825–B
Oneida county health care facility transformation program: Oneida county project
2825–C
Essential health care provider support program
2825–D
Health care facility transformation program: statewide
2825–E
Health care facility transformation program: statewide II
2825–F
Health care facility transformation program: statewide III
2825–G
Health care facility transformation program: statewide IV
2825–H
Health care facility transformation program: statewide V
2826
Temporary adjustment to reimbursement rates
2827
Plant-based food options
2828
Residential health care facilities
2828*2
Essential support persons allowed for individuals with disabilities during a state of emergency
2829
Nursing homes
2830
Surgical smoke evacuation
2830*2
Regulation of the billing of facility fees

Accessed:
Apr. 13, 2024

Last modified:
Apr. 29, 2022

§ 2803-C’s source at nysenate​.gov

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