N.Y. Public Service Law Section 45
Payment agencies

30
Residential gas, electric and steam service policy 31
Applications for service 31–A
Use of preferred name and pronouns 32
Termination of service 33
Discontinuance of residential utility service to multiple dwellings 34
Discontinuance of utility service in two family dwellings 35
Reconnection of service 36
Residential service deposits 37
Deferred payment agreements 38
Budget or levelized payment plans 39
Meter reading and estimated bills 40
Voluntary third-party notification 41
Finality of certain utility charges 42
Other charges 42–A
Payment of wages to workers 43
Complaint handling procedures 44
Utility bills 45
Payment agencies 46
Emergency disconnections to residences 47
Inspection and examination of apparatus 48
Emergency hotline 48–A
Utility services 49
Residential steam service 50
Residential water service 51
Rules and regulations 52
Gas, electric and steam service to tenants provided through shared meters 53
Application 53–A
Prohibition of utilities engaging in detrimental conduct towards a residential customer