Article
2
Residential Gas, Electric and Steam Utility Service
Sections
30
Residential gas, electric and steam service policy
31
Applications for service
31‑A
Use of preferred name and pronouns
32
Termination of service
33
Discontinuance of residential utility service to multiple dwellings
34
Discontinuance of utility service in two family dwellings
35
Reconnection of service
36
Residential service deposits
37
Deferred payment agreements
38
Budget or levelized payment plans
39
Meter reading and estimated bills
40
Voluntary third-party notification
41
Finality of certain utility charges
42
Other charges
42‑A
Payment of wages to workers
43
Complaint handling procedures
44
Utility bills
45
Payment agencies
46
Emergency disconnections to residences
47
Inspection and examination of apparatus
48
Emergency hotline
48‑A
Utility services
49
Residential steam service
50
Residential water service
51
Rules and regulations
52
Gas, electric and steam service to tenants provided through shared meters
53
Application
53‑A
Prohibition of utilities engaging in detrimental conduct towards a residential customer
