N.Y. Public Service Law Section 224-C
Broadband and fiber optic services


For the purposes of this section:


The term “served” means any location with at least two internet service providers and at least one such provider offers high-speed internet service.


The term “underserved” means any location which has fewer than two internet service providers, or has internet speeds of at least 25 megabits per second (mbps) download but less than 100 mbps download available.


The term “unserved” means any location which has no fixed wireless service or wired service with speeds of less than 25 mbps download available.


The term “high-speed internet service” means internet service of at least 100 mbps download and at least 10 mbps upload.


The term “broadband service” shall mean a mass-market retail service that provides the capability to transmit data to and receive data from all or substantially all internet endpoints, including any capabilities that are incidental to and enable the operation of the communications service, but shall not include dial-up service.


The term “location” shall mean a geographic area smaller than a census tract.


The term “internet service provider” shall mean any person, business or organization qualified to do business in this state that provides individuals, corporations, or other entities with the ability to connect to the internet.


The commission shall study the availability, reliability, and cost of high-speed internet and broadband services in New York state. The commission shall, to the extent practicable:


identify areas at a census block level that are served by a sole provider and assess any state regulatory and statutory barriers related to the delivery of comprehensive statewide access to high-speed internet;


review available technology to identify solutions that best support high-speed internet service in underserved or unserved areas, and make recommendations on ensuring deployment of such technology in underserved and unserved areas;


identify instances during the study period where local governments have notified the commission of alleged non-compliance with franchise agreements and instances of commission or department enforcement actions that have had a direct impact on internet access;


identify locations where insufficient access to high-speed internet and/or broadband service, and/or persistent digital divide, is causing negative social or economic impact on the community; and


produce and publish on its website, a detailed internet access map of the state, indicating access to internet service by location. Such map shall include, but not be limited to, the following information for each location:


download and upload speeds advertised and experienced;


the consistency and reliability of download and upload speeds including latency;


the types of internet service and technologies available including but not limited to dial-up, broadband, wireless, fiber, coax, or satellite;


the number of internet service providers available, the price of internet service available; and


any other factors the commission may deem relevant.


The commission shall submit a report of its findings and recommendations from the study required in subdivision two of this section, to the governor, the temporary president of the senate and the speaker of the assembly no later than one year after the effective date of this section, and an updated report annually thereafter. Such report shall include, but not be limited to, the following, to the extent such information is available:


the overall number of residences with access to high-speed internet identifying which areas are served, unserved and underserved;


a regional survey of internet service prices in comparison to county-level median income;


any relevant consumer subscription statistics;


any other metrics or analyses the commission deems necessary in order to assess the availability, cost, and reliability of internet service in New York state; and


the map maintained pursuant to paragraph (e) of subdivision two of this section.


The commission shall hold at least one public hearing in an upstate region and one in a downstate region within one year of the effective date of this section, to solicit input from the public and other stakeholders including but not limited to internet service providers, telecommunications concerns, labor organizations, public safety organizations, healthcare, education, agricultural and other businesses or organizations.


To effectuate the purposes of this section, the commission may request and shall receive from any department, division, board, bureau, commission or other agency of the state or any state public authority such assistance, information and data as will enable the commission to carry out its powers and duties under this section. Additionally, internet service providers shall provide any information and data requested by the commission that is related to the study required under this section.

Source: Section 224-C — Broadband and fiber optic services, https://www.­nysenate.­gov/legislation/laws/PBS/224-C (updated Apr. 23, 2021; accessed Nov. 25, 2023).

Nov. 25, 2023

Last modified:
Apr. 23, 2021

§ 224-C’s source at nysenate​.gov

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