N.Y. State Administrative Procedure Act Law Section 102-B
Small business liaison

The departments of agriculture and markets, environmental conservation, labor, transportation, and taxation and finance shall designate an existing employee to serve as the liaison to small businesses regulated by such agency. The direct contact information of the small business liaison shall be prominently posted and easily accessible on the agency website. The small business liaison shall:

(a)

serve as an initial primary contact for small businesses to contact with any inquiries;

(b)

be equipped to provide small businesses with basic information on the agency and its regulations;

(c)

help small businesses navigate the agency bureaucracy to identify and contact the appropriate staff person within the agency, either at the state or regional level, for more specific information pertaining to the small business;

(d)

hear the concerns of small businesses, report those concerns to appropriate agency staff and offer possible solutions to such concerns;

(e)

advocate within the agency on behalf of small businesses, and make recommendations to the agency head on matters affecting small businesses;

(f)

initiate and encourage small business education and outreach programs on behalf of the agency, as appropriate;

(g)

collaborate with the appropriate agency staff on any small business regulation guide pursuant to section one hundred two-a and any small business regulatory flexibility analysis pursuant to section two hundred two-b of this chapter; and

(h)

coordinate his or her activities with the division for small business within the department of economic development, and the small business development center.

Source: Section 102-B — Small business liaison, https://www.­nysenate.­gov/legislation/laws/SAP/102-B (updated Dec. 3, 2021; accessed Jan. 31, 2026).

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Verified:
Jan. 31, 2026

Last modified:
Dec. 3, 2021

§ 102-B. Small business liaison's source at nysenate​.gov

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