N.Y. General Business Law Section 336-B
Public pay telephone volume controls


Each telephone corporation doing business in this state which provides public pay telephones, including those owners or providers of customer owned currency operated telephones (COCOT’s), shall provide at least twenty-five percent of its public pay telephones installed on or after January first, nineteen hundred ninety-three with volume control equipment to enable deaf or hard of hearing persons to access and utilize telecommunications services. The telephones with volume control equipment shall be distributed evenly among the public pay telephones provided by the corporation. Each public pay telephone with a volume control shall have signage either on the telephone or in the immediate vicinity thereof, identifying that telephone as being equipped with a deaf or hard of hearing volume control.


Whenever more than two public pay telephones are installed within fifty feet of each other then at least one such telephone shall be equipped with volume control equipment.


The provisions of this section shall be applicable to all buildings or facilities constructed for public use.


For the purposes of this section the following terms shall have the following meanings:


“Building or facility” shall mean all or any portion of buildings, structures, equipment, roads, walks, parking lots, parks, sites, or other real property or interest in such property;


“Public use” shall mean any interior and exterior rooms or spaces made available to the general public. Public use may be provided at a building or facility that is privately or publicly owned;


“Signage” shall mean the display of written, symbolic, tactile, or pictorial information. * NB There are 2 § 336-b’s

Source: Section 336-B — Public pay telephone volume controls, https://www.­nysenate.­gov/legislation/laws/GBS/336-B (updated Aug. 31, 2018; accessed Jun. 15, 2024).

Jun. 15, 2024

Last modified:
Aug. 31, 2018

§ 336-B’s source at nysenate​.gov

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